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Return/Exchange Policy

We want to do our very best to ensure you feel confident in your purchase and are completely delighted with your new Sweet Skins!

We invite you to read about the Fabrics we use as well as refer to our helpful Sizing Guide.

We understand that shopping online can be tricky. Don’t hesitate to contact us for help finding the right size, color and style to compliment what your momma gave you!

If you are unsatisfied, we welcome exchange for in-stock items of equal value, or return for store credit, of like-new condition clothing within 30 days of delivery confirmation.

Overview

Our exchange policy lasts 30 days. If 30 days have passed since receipt of your order, we can’t offer you a full store credit or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary good.

Additional non-returnable items:

  • Gift cards
  • Underwear
  • Some health and personal care items

To complete your return/exchange, we require a receipt or proof of purchase.

Exchanges

If you need to exchange your purchase, send us an email at [email protected] and send your item to:

Sweet Skins Organic Apparel
850 W 2nd Ave
Eugene, OR 97402

Phone: 541-393-6925

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a store credit for the value of your return. Once the returned item is received, a store credit will be emailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a store credit to the gift giver and they will find out about your return.

Return Shipping

To return your product, you should mail your product to:

Sweet Skins Organic Apparel
850 W 2nd Ave
Eugene, OR 97402

Phone: 541-393-6925

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Contact Us

Contact us at [email protected] for questions related to exchanges and returns.

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